Refund Policy

Refund Policy

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Returns

We do not require our customers to return purchased silicone protective cases in case of an approved refund. 

Refunds (if applicable)

In order to get a refund, the customer must prove that the received item(s) are defective or damaged.

Once we receive photos of the product, we will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at zsquaresas@gmail.com.


Exchanges (if applicable)
We only replace items if they are defective or damaged. 
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